Who we are

We are individual personal injury lawyers who work on a consultant basis for regulated law firms. This means we are not a regulated law firm and we do not carry out legal work in our own name but through a regulated law firm.

How this Policy applies

This privacy policy explains how we collect, use or otherwise process information, how you can control the collection, correction and/or deletion of such information when you contact us through this website.

Who is the Data Controller?

The named personal injury lawyers on this website are the “data controllers” of personal data collected via this website and we are solely responsible for deciding how the data is collected, use and disclosed. If there are any times that others are delegated this authority then they will be vicariously liable for how the deal with the information.

You should be aware that when you provide information to us using a third-party site or platform, the information you provide may be separately collected by the third-party site or platform.  We encourage you to be aware that we have no control over how third-party sites or platforms obtain information and that you should read their policies about how they may collect your information.

Data you provide to us

We collect information you provide directly to us via the website by completing our enquiry forms. We do not have any automated means of collecting data but some information may be processed by our website (such as your country of origin). However, this information is limited and is unlikely to be identifiable. We have no need for this information and is a mere by-product; it has no bearing on us if we were to delete all indirect information in order to comply with an individual’s request to delete it.

How we collect information

  • We may indirectly collect information you provide to us when you request services or information from us, register with us (including when you link your profile on a third-party site or platform with your registration account), participate in public forums or other activities on our sites and applications, respond to User surveys, or otherwise interact with us online or offline.
  • We may indirectly collect information through a variety of technologies, such as cookies, Flash cookies, pixels, tags, software development kits, application program interfaces, and Web beacons, including when you visit our sites and applications or use our applications on third-party sites or platforms using one or more devices, whether or not you are logged in or registered.
  • We may indirectly collect information using analytics tools, including when you visit our sites and applications or use our applications on third-party sites or platforms.
  • We may indirectly acquire information from other trusted sources to update or supplement the information you provided or we collected automatically, such as when we validate postal address information using third party services. Applicable law may require that you authorise the third party to share your information with us before we can acquire it.
  • If you access the Service through a third-party connection or log-in (like a social network), we may collect certain information from your social network profile. For a description of how social networking sites handle your information, please refer to their privacy policies and terms of use, which may permit you to modify your privacy settings. If you do not want to share information from your social network profile, do not access the Service through that third-party service.

How we use this information

The only information we use is the information given voluntarily through the enquiry forms or online chat application. We have no other reason to retain this information if you do not wish to instruct us to act for you (via the regulated law firm) for your personal injury claim. In any event, we will not retain your information as it will no longer be required by us as individuals, as your claim will be run through the regulated law firm (who will retain your information and have their own privacy policies).

How we share your information with third parties

The only third party we will share your information with is the regulated law firm we carry out the legal work through as consultants. They will have their own privacy policies in addition to the policies in accordance with their regulator (such as the Solicitor Regulations Authority or CILEx Regulation). If instruct us to act as your personal injury lawyers, we will advise you of the law firm that the work will be conducted through, and to whom your details will be provided. This is necessary in order for us to act for you.

Your controls and choices

The information we retain via this website will be appropriately deleted. Once you’ve instructed us through the regulated law firm then your instructions about what happens to your information should be directed to the appropriate persons within the regulated law firm (those requests can be through us as a representative of the law firm).

 

How we protect your information and data retention

The security, integrity, and confidentiality of your information are extremely important to us. Given the nature and purpose of our website there is simply no need for us to retain your information regardless of whether you instruct us through the regulated law firm or not. That way we can ensure your data is protected. Once you indicate your intention to instruct us and consent to us using your information in the regulated law firm, the privacy policy of the regulated law firm will dictate how your information is protected and retained.

Data transfers, storage, and processing globally

We have no need to retain your information and therefore there is no need to store, transfer or process your information, save as to when you instruct us through the regulated law firm and that information will be manually processed into the law firm’s case management program and the original data will be deleted thereafter.

Changes to this Privacy Policy

From time to time, we may change this privacy policy to accommodate new technologies, industry practices, regulatory requirements or for other purposes. We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent. Notice may be by email to you at the last email address you provided us, by posting notice of such changes on our sites and applications, or by other means, consistent with applicable law.

Contact us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this Site, please contact us through the various avenues available on this site.